Why is “Do you have a Business Plan?” such an awkward question?

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“Do you have a business plan?”

Response from business owner …

Exasperation.  “We are a small company. We don’t need reams of unintelligible spreadsheets.”

Guilt. “We did have one a few years ago but haven’t really updated it since.”

Pity. “If you knew the business you’d realise things move too fast for planning.”

Agrression. “Look” (the “pal” is silent in a business context) “I’m not wasting my time writing useless action plans.”

 

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